Privacy Policy

Last updated: January 1, 2024

1. Introduction

JanPulse Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our political intelligence platform and mobile application.

2. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Position (MLA, MP, MLC) and constituency details
  • Government identification for KYC verification
  • Professional credentials and authorization documents

Platform Usage Data

  • Login times, feature usage, and interaction patterns
  • Device information, IP addresses, and location data
  • Performance metrics and error logs

3. How We Use Your Information

  • Provide and maintain our political intelligence services
  • Verify identity and ensure constituency-based access control
  • Generate analytics and insights for constituency management
  • Send important notifications and platform updates
  • Improve our services and user experience
  • Comply with legal obligations and government regulations

4. Data Security

We implement enterprise-grade security measures to protect your information:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • SOC 2 Type II and ISO 27001 compliance

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers under strict confidentiality agreements

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Personal data may be retained for:

  • Active accounts: Duration of service usage plus 3 years
  • KYC documents: As required by regulatory compliance (typically 7 years)
  • Platform usage logs: 2 years for security and performance analysis

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where applicable

8. Contact Information

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: privacy@janpulse.com
Phone: +91 12345 67890
Address: JanPulse Technologies, 123 Tech Park, Electronic City, Bangalore, Karnataka 560100, India

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy regularly.